Account & Data Deletion

1. How to Delete Your Account

You can delete your account and data using either method below:

• In the app or dashboard: Go to Settings → Account and choose Delete account. To remove a single connected channel while keeping your account, go to Settings → Connections and choose Disconnect; the data synced from that channel is deleted immediately.
• By email: Send a message from the email address on your account to [email protected] with the subject “Delete my account”. We will verify your identity and process the request.

2. What Is Deleted

When your account is deleted, we permanently remove:

• Your account and profile information (name, email, role)
• Content you created and managed in the app (messages, comments, replies, drafts, and notes)
• Media you uploaded or sent (images, video, audio/voice notes, and documents)
• Credentials and access tokens for any channels you connected

3. What May Be Temporarily Retained

We may retain a limited set of records where required for legal, security, or audit purposes (for example, a record confirming your deletion request). These records are kept only as long as necessary and are then permanently purged. They are not used for any other purpose.

4. Deletion Timeline

Account and data deletion is completed within 30 days of your request. Channel data removed by disconnecting a connection is deleted immediately.

5. Questions

For any questions about deleting your account or data, contact us at [email protected].